Delivery Information

Cost

Unlike other suppliers, we are very competitive when it comes to our delivery charges, which means you will only pay for what you have ordered and not for what others have ordered. Therefore, we have classified our delivery charges into four different categories, Small Items, Medium Items, Large Items and Extra Large.
Delivery to the UK mainland will be charged by the relevant size:
•    Small Items: £9.95
•    Medium Items: £19.95
•    Large Items: £29.95
•    Extra Large Items: £49.95
However, delivery will be FREE if you order exceeds £399.99.

Standard Delivery Charges to Scottish Highways, Devon and Cornwall will apply, but there will be an extra Supplement to cover that delivery cost to those areas. The extra supplement will occur as follows:
•    Devon/Cornwall: £30
•    Scottish Highlands: £40
Unfortunately, we DO NOT delivery to UK Isles and Ireland.


Delivery Lead Times

Delivery Lead Times vary from product to product with Next Day Delivery to 8 weeks available, each product will have its estimated delivery lead display on the single products page. 

Receiving Your Delivery

When you receive your delivery, we will try our best to take it to the room of your own choice and place them in your preferred location considering it’s accessible.  All packaging will be removed at your presence to ensure your item is delivered in the condition you’d expect it to be and to ensure it’s not damaged. This is very crucial hence you will be asked to sign to confirm the item has been received in perfect condition.

Amending or Cancelling your order

In rare circumstances you wish to cancel your order Grand Furniture guarantees money back if you do cancel your order within 7 days of placing your order online. After this date we will have in most cases a binding contract with our suppliers to supply or make your product.